Home insurance claims
Talk to our claims team
General claims
During the festive season
We're open 8am - 4pm on
Christmas Eve and New Year's Eve.
We're closed on Christmas Day,
Boxing Day and New Year's Day.
Otherwise it's business as usual,
and our Home Emergency
helpline is still open 24 hours.
Our lines are open
Monday to Friday
8am - 8pm
Saturday
9am - 5pm
Sunday
Closed
Emergency cover claims
Our lines are open 24/7
If you can’t live in your home due to fire or flood damage, or you need to secure your property after a break-in, call us as soon as possible.